E-Ticket Information

Information about the e-ticket issued when you make a reservation

About e-Ticket

e-Ticket automatically saves ticket purchase records, so passengers can easily make or change their ticket reservation, over the phone or online. Asiana Airlines, online and offline, issues the e-ticket itinerary via e-mail or fax after payment is complete. Print the issued e-ticket itinerary and present it at check-in to conveniently get your boarding pass.How to Check in with the E-Ticket

Present the e-ticket itinerary and check in at the Asiana Airlines counter. Passengers must keep their e-ticket itinerary until the entire itinerary is complete, as some countries may require you to present the itinerary at immigration or at customs.

Benefits of e-Ticket

1. 1. No more visits to ticket boxes or airline offices!

   You no longer need to visit an Asiana Airlines ticket box to buy a ticket. Your e-ticket is issued when you make a reservation online or by phone, and make a payment using a credit card.

2. 2. No worries about loss or damage

   Unlike paper tickets, with an e-ticket there is no risk of loss or damage. Asiana Airlines issues the Itinerary & Receipt via fax or e-mail instead of issuing the paper ticket, and issues the credit card slip online.

3. 3. Check-in is simple

   Customers who have an e-ticket simply present their ID card and the Itinerary & Receipt at the airport. Present the Itinerary & Receipt received via e-mail or fax to the Asiana Airlines staff for faster check-in.

4. 4. Complete reservation, ticket purchase and one-stop check-in at the Asiana Airlines website.

   Passengers who have purchased a ticket on the Asiana Airlines website may use the advance check-in service. You can get the seat of your choice online using the reservation number on your e-ticket.

5.  international Airline  
   

Head office address: Eistran Tower 3rd Floor in Agra's CAD Residential Area, Chittagong

Airport Check-in

• Airport Counter Check-in
• Kiosk Self Check-in
• City Airport (COEX) Check-in
• Codeshare Check-in

Airport Counter Check-in

All flights start at the airport Check-in Counter and is the first step in departing from the airport. For check-in, a passenger must present their own passport, and all necessary documents required for their destination(Visa). After verification our staff will be pleased to allocate your seating, check in your baggage, and you will get a boarding pass and a baggage tag.Documents Required for Check-in

• Passport (ID card)
• Visa (Countries Requiring Visas)
• e-Ticket or e-Ticket Certificate

Operating Hours of Airport Counter Check-in

Operating Hours of Airport Counter Check-in

Routes Closing Time Airport (Areas Serviced by Asiana Airlines)
Domestic Flights in Korea 20Minutes before Departure Seoul (Incheon), Seoul (Gimpo), Gwangju, Daegu, Muan, Busan, Yeosu, Ulsan, Jeju, Jinju and Cheongju
International Flights 60Minutes before Departure New York, Los Angeles, Beijing, San Francisco, Seattle, Chicago, Istanbul, Honolulu and Frankfurt
50Minutes before Departure Incheon, Bangkok, Delhi, London, Okinawa, Phuket, Rome, Sydney, Shanghai(Pudong) and Manila
45Minutes before Departure Shenzen, Chongqing, Shenyang, Hangzhou
40Minutes before Departure General Closing Time for International Flights (55 Areas Serviced)
30Minutes before Departure Yantai and Weihai

• The hours of operation of the check-in counter may vary at different airports.
• A passenger who arrives at the counter after check-in has closed cannot board the flight. Asiana Airlines recommends that you arrive at the check-in counter at least two hours before the departure of your flight.

Location of Incheon Airport Check-in Counter

The Asiana Airlines check-in counter at Incheon International Airport uses the L and M zones in the west wing on the 3rd floor of the passenger terminal.

Location

• By Bus: Get off at the bus stop on the 3rd floor of the passenger terminal and enter Gate 12, 13 or 14.
• By Car: Enter the exclusive road for cars on the 3rd floor of the passenger terminal and get off at Gate 12, 13 or 14.
• When using the Korail Airport Railroad: Move to L and M zones of the west wing, the passenger terminal, 3F after moving from the transportation center to the Passenger Terminal via the Moving Walk.
• BD international Airline 
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  Head office address: Eistran Tower 3rd Floor in Agra's CAD Residential Area, Chittagong

  
  

Online / Mobile Boarding Pass

• Information
• How to check-in on the website
• How to check-in using the mobile app / website
• Procedure at the airport after presenting the online / mobile boarding pass

Receive a boarding pass for the seat of your choice to save time at the airport.

You can receive a boarding pass after online check-in through the website, mobile app or mobile website.Advantages of Internet/mobile check-in

• 1. Everyone may use the service. You do not need to sign-up for or log into the website.
• 2. You can easily select a seat.
• 3. You may receive a boarding pass through diverse methods including printing or sending the document via e-mail or SMS text.
• 4. You may board a flight without stopping at the counter at every domestic and major foreign airports. (Refer to the available routes.)

Routes with Online/Mobile Check-In Service Availability

• Domestic (Korea): All routes (excluding domestic routes from Busan)
• International: All routes (excluding some extra or chartered flights)
• Airports where online (home-printed)/mobile boarding passes are accepted

  Following is a list of available airports for online/mobile boarding passes that are classified by regions such as domestic (Korea), the U.S., Europe, Japan and other regions.

  Domestic(Korea) All airports
  *The U.S. Los Angeles(LAX), San Francisco(SFO), New York(JFK), Chicago(ORD), Seattle(SEA), Honolulu(HNL)
  Europe London Heathrow (LHR), Rome(FCO), Paris-Charles De Gaulle (CDG), Frankfurt(FRA), Istanbul (IST)
  Japan Tokyo Narita (NRT), Tokyo Haneda (HND), Osaka (KIX), Fukuoka (FUK), Okinawa (OKA), Nagoya(NGO)
  Other regions Hong Kong(HKG), Taipei-Taoyuan(TPE), Bangkok(BKK), Almaty(ALA), Astana(TSE)
  
  • *The mobile boarding pass cannot be used on the U.S. routes due to the verification process of the Transportation Security Administration (TSA) (only online (home-printed) boarding passes can be used for these routes).

Service Hours

Domestic flight : Available from 48 hours to 30 minute prior to departure
International flight : Available from 48 hours to 1 hours prior to departure (Routes from/to the Americas: 24 hours to 1 hour prior to departure)

Eligibility Requirements

• Customers having an e-ticket with completed payment
• Exceptions: customers using codeshare flights

Important Information

• The chosen seat can change without prior notice due to airport circumstances and aircraft changes
• Domestic flights: Please proceed through security at least starting 20 minutes before departure.
• International flights
  Airports accepting Internet/mobile boarding pass: Please ensure that you have cleared airport security at least 60 minutes before the departure of the flight.
  Airports not accepting Internet /mobile boarding pass: Please present your passport at the airport counter and exchange your boarding pass for a paper boarding pass.
• When you check-in using your mobile device, please make sure that your mobile boarding pass is sent directly to your own smartphone for identification during security inspection and hassle-free boarding at the airport.
• It may be difficult for the scanner to recognize your mobile boarding pass if your device's screen brightness is too  international Airline  

• Head office address: Eistran Tower 3rd Floor in Agra's CAD Residential Area, Chittagong